Accor Première Club sweeps awards night

Australian Timeshare Ownership Council (ATHOC) awards night 

Accor Première Vacation Club (APVC) has shown that “excellence in service” is an ingrained and major part of its corporate culture, with winners in the categories for “Excellence in a Resort Services Activity (Vicki Dwyer), and Excellence in Service (Richard Sandry) - at the annual awards for excellence in the timeshare industry, held last night at a glittering function on the Gold Coast.

 

APVC is a fully owned subsidiary of Accor, the global hospitality group – and its award winning personnel and products shone in 2006/07.

 

“These wonderfully dedicated people and fantastic new products, including our venture into Asia in 2007, through the opening of our Asian Club, launched in Bali in May 2007, has clearly stood us apart from the opposition, and enabled us to become industry leader in the Australian timeshare market,” said Marty Kandel – CEO of Accor Première Vacation Club.

 

“With almost 20,000 Members, and 19 Club owned properties throughout Australia, New Zealand and Asia we are one of the fastest growing companies in the timeshare industry, which has seen a massive resurgence in popularity in this new decade, “ he added.

 

Winners details

 

VICKI DWYER

Nomination for Excellence in a Resort Services Activity

 

Accor Première Vacation Club (APVC) offers its Members a lifetime of great holidays through exclusive access to a range of first class holiday destinations. There are currently just under 20,000 Member families throughout Australia and New Zealand, and that number is continuing to grow.

 

Understanding that the success of APVC lies in the satisfaction of our Members, APVC is dedicated to providing its Members with ultimate customer service at all times. To help achieve this goal, a dedicated team of seven Member Relations Coordinators has been established. The primary aim of the Member Relations Team is to ensure our Members

· remain delighted by their Club ownership;

· know how to gain the most from their holiday ownership; and

are provided with education, regular communication, and ongoing support

 

RICHARD SANDRY

Nomination for Excellence in Service Award

 

Richard Sandry joined APVC just one year ago as a Reservations Co-ordinator in our Member Services Department. The Member Services Department is responsible for providing outstanding customer service to APVC Members, through addressing their concerns and ensuring their holiday needs are met. The Department guides Members through the holiday reservation process and ensures our Members know how to gain the most from their holiday ownership.

 

About APVC

 

Accor Première Vacation Club has been operating in Australia since 2000, with over 20,000 members who utilise the benefits of its flexible Holiday Ownership system in Australia, New Zealand and around the globe.

 

Information sent by: Cynthia Dammerer
PR Manager Accor
Level 35, 182/12 Commodore Drive
Paradise Waters QLD 4217
Tel 61 7 5564 0034
Fax 61 7 5564 0035
Mobile 0409 594 766
skype - cynthia.dammerer
c.dammerer@bigpond.com