Club La Costa Announces Successful Launch Of New Timeshareware Software Platform

Leading resort developer Club La Costa Resorts & Hotels, one of the largest holiday ownership companies in Europe, has just completed its inaugural Phase One implementation of TimeShareWare, a state-of-the-art software platform to streamline its member servicing, central reservations, and member accounting departments and manage all of its resort operations.

TimeShareWare, together with Club La Costa, have created many enhancements to TimeShareWare’s Platform to manage Club La Costa’s expanding portfolio of resorts in Spain, Tenerife, Austria and the UK, including its new Club La Costa Yacht Club. TimeShareWare’s industry-leading software replaces a mix of RCC (Resort Computer Corporation) and TLC (The Leisure Corporation) software at Club La Costa.

John Gutierrez, Director of ICT at Club La Costa Resorts & Hotels, says TimeShareWare has become an integral part of Club La Costa’s entire business practice. “With such a diversified range of products and services, Club La Costa needed a first class software platform to deliver the positive experience that all members should expect and enjoy.”

“We needed to move away from multiple bespoke systems into a single system solution that was able to manage the complete business process - from booking a tour, to making a sale, to checking in a reservation. We have achieved this with the totally integrated TimeShareWare system.”

“TimeShareWare allows us to build on the back of its solid platform which enables us to store additional information for our members. This information is available to any operator at any time from within the TimeShareWare application. This kind of cutting-edge accessibility and convenience is taking our business to a whole new level,” John added.

“The switchover from our old software system to the new TimeShareWare software system was seamless. We were able to convert over 20 years of members’ information into the new software without compromising the data integrity. It is a tribute to both Club La Costa and TimeShareWare that things went so flawlessly.”

“With Club La Costa, as with any other company that experiences rapid growth, the moment arrived when we had to review how we were doing business and make some serious decisions about our members’ future needs and expectations. TimeShareWare fits our vision perfectly,” John continued, “We are looking forward to expanding into other areas of TimeShareWare’s functionality - such as its unique web servicing, sales, and property management features in order to enhance services to our members and guests.”

Guy Mantel, Director of Club Operations and Travel at Club La Costa, said the partnership between Club La Costa and TimeShareWare has resulted in a combination of both companies’ business knowledge into one software system.

“This is something we have always sought for our member base: An investment to improve on our efficiencies and the services we provide. Year after year we have seen substantial growth in membership numbers, new and innovative products, and, of course, new challenges. This is just the next step in our quest to make our members’ experience with us the best it can possibly be.”

Timo Jones, President and CEO of TimeShareWare commented, “Club La Costa deserves the credit for the tremendous success of this implementation of our platform. Their dedicated staff saw the vision of how they can leverage our platform to meet their specific needs and are utilizing our software to its fullest potential. They are already seeing great results. We are always gratified to see our software platform enabling our clients to perform with excellence. Club La Costa exemplifies how success in many ways is measured by the great relationship between our companies.”

Martyn Aldridge, Managing Director at Club La Costa, says he believes TimeShareWare will be a critical factor in Club La Costa’s endeavor to maintain first-class service. “This new technology, linked with the best equipment and the best staff in the business, is a great place to start. We look forward to many more great things in the future.”