Interval International, a prominent worldwide provider of vacation services and an operating business of Interval Leisure Group (Nasdaq: IILG), hosted its Info-Exchange Seminar at the renowned Eden Roc Renaissance in Miami Beach, Florida. An educational event for operations teams at Interval-member resorts, the conference provided the opportunity to gain valuable knowledge on how to better serve timeshare owners and manage their inventory most efficiently.
Attendees hailing from the U.S., Canada, Caribbean, Central America, and Mexico heard from Interval executives, including Craig M. Nash chairman, president, and CEO of Interval Leisure Group, who discussed the company’s initiatives to assist them in achieving operational excellence, as well as sales and marketing advantages suited for today’s economic climate. Special guests Darla Zanini, executive vice president of the American Resort Development Association (ARDA) International Foundation, presented findings from the 2011 State of the U.S. Vacation Timeshare Industry and John F. Mulrey of AdviCoach Business shared insights on today’s changing population demographics and what this means for the future of the hospitality industry. [member]
“We’re delighted to offer this seminar to our resort clients and appreciate the opportunity to update them on our innovative programs and products,” said David Gilbert, executive vice president of resort sales and marketing for Interval International. “Year after year, positive feedback from attendees reinforces the importance of our collaborative relationship in delivering exceptional service to owners at Interval-member resorts.”
Also on the agenda were interactive sessions on Interval’s technology platforms that have been designed to enhance the vacation exchange experience for both resort staff and their owners. To close the conference, participants had the opportunity to tour Interval’s 62,000 square-foot Miami-based Member-Services Center providing them with a better understanding of how the exchange and travel services team operates.
Info-Exchange is accredited by ARDA, which enables attendees to earn credit toward their Associate Resort Professional (ARP) or Registered Resort Professional (RRP) industry certifications.
About Interval International
Interval International operates membership programs for vacationers and provides value-added services to its developer clients worldwide. Based in Miami, Florida, the company has been a pioneer and innovator in serving the vacation ownership market for 35 years. Today, Interval has an exchange network of approximately 2,600 resorts in over 75 nations. Through offices in 15 countries, Interval offers high-quality products and benefits to resort clients and approximately 2 million families who are enrolled in various membership programs. Interval is an operating business of Interval Leisure Group, Inc. (Nasdaq: IILG), a leading global provider of membership and leisure services to the vacation industry. [/member]