DAE’s Regional Focus Benefits Customers

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Orlando, Florida – January 9, 2013 – (INTUITION by Perspective Group) – Worldwide vacation exchange provider, DAE, is making localized customer service a priority of their organization as they expand their services into key timeshare markets around the world.

The world’s largest independently-owned vacation exchange company now has offices in 12 locations including Australia, New Zealand, Italy, Bulgaria, Germany, South Africa, India, Thailand, China, the United Kingdom and the United States, with a new office in Egypt opening last year.

CEO Francis Taylor said the company’s growth was guided by their customers’ best interests. “As a company that listens to what our customers want above all else, DAE has always understood that our members want simple, quick service that delivers results in one phone call,” said Mr Taylor.

“The opposition to centralized call centers has grown stronger in recent years, which is why DAE is committed to a decentralized approach to customer service.

“In 2013, our capacity expanded to 12 locations around the globe – providing locally based customer service to individual regions.

“This is particularly important for servicing our members in their own region, where different nationalities and languages are present. Our localized service providers can cater to the cultural needs of members in their region and are sensitive to how different cultures prefer to travel.

“DAE’s local customer service professionals also understand the local travel market they work in, making them an asset to our members all over the globe who can now travel to new and exciting regions with the help of our local DAE experts.

“As demand grows, we are building our capacity to better service individual markets – for example, more Spanish-speaking customer service consultants in North America to cater for the increasing number of owners in Latin America.

“Our multi-skilled consultants are highly trained to deal with every member’s request – so members can deal with one consultant directly to answer all of their concerns. That’s the model of legendary customer service that we are known for.

“These are just some of the ways we are growing our business to ensure our customers’ needs are always put first, and it’s why DAE is home to the happiest vacation exchange members in the world.”

About DAE (Dial An Exchange)
DAE has grown significantly since it first opened its doors in 1997. A strong focus on quality customer service has led to their continued growth as over 50% of their new memberships have been the result of personal referrals. Today, the company services over 1 million timeshare owners (including 500,000 direct members) at resorts and clubs through 12 offices worldwide, and is a truly viable option for all timeshare, points and fractional owners to exchange their weeks and points or credits products. DAE’s robust set of membership benefits makes it easy for owners to truly enjoy their vacation ownership experience. Their simple, flexible and innovative direct to consumer approach has evolved into a range of business development and support tools for their business partners such as resorts, management companies and Home Owners Associations who are looking for a competitive edge to support their rapid growth.

DAE offers a value added Gold Advantage benefits program along with low exchange fees, a 3-year credit for every banked week, 24/7 live access to exchange weeks, personalized customer service, worldwide vacation availability, discounted rental weeks in prime locations and informative monthly e-Newsletters providing travel tips, destination ideas and money saving promotions and offers. At DAE, the timeshare owners’ needs come first and foremost and quality of service is never compromised. For more information, please visit www.daelive.com

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Myles Snyderman

VacayStay Connect To Sponsor Canadian Resort Conference

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Royal Resorts Selects INTUITION To Enhance Brand And Marketing Analysis

TradeWinds Selects INTUITION Brand Marketing Service To Promote Yacht Charters

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DAE Expands Options Across Pacific Destinations

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staySky Vacation Club Chooses INTUITION For PR & Brand Management

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Mario Lopez Stars in Vacation Fun at Now Amber Puerto Vallarta

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Urban Group Properties Join DAE Portfolio

The Association Of Timeshare Recyclers Confirm As Exhibitors At GNEX 2014 Timeshare Conference

Pacific Palms Resort Featured In Prominent Australian Hospitality Publication, HM Magazine

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DAE Launches ‘Award Of Excellence’ Initiative In Resorts

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Concierge Realty Selects Perspective Group’s Brand Marketing Service

CRDA Cornerstone Award 2014

DAE Wins 2014 CRDA Cornerstone Award

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RTX Confirms Silver Sponsorship at CRC 2016

Timeshare Exchange Leader Dial An Exchange Announces Exciting Destinations For Thanksgiving Getaways

Classic Holidays Continues To Exceed Guest Expectations

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DAE Australia/New Zealand Appoints Business Development Manager

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Unlimited Vacation Club Celebrates Five Years Of Growth

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Classic Holidays ‘Work Inspiration’ Program A Success

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AMResorts Opens First Secrets Resort & Spa In Playa Mujeres

Classic Holidays Congratulates National Award Winners

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Dreams Tulum Completes Stunning Enhancements

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GNEX Speed Networking Brought Timeshare Leaders Together

DAEGlobal 2012 Conference Confirms Significant Growth For Timeshare Exchange Company Dial An Exchange

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Alliance Sales & Marketing Engages Perspective Group To Promote New Software Platform

Katana Software Joins ARDA Chairman’s League

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Canadian Resort Development Association Announces New Chair

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weholi Confirms Sponsorship Of GNEX 2016 Timeshare Conference

Classic Holidays Releases Statistics Supporting Award-Winning Service for Timeshare Owners

ARDA Names Grand Pacific Resort Management as Finalist in 16 Categories

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Unlimited Vacation Club Chooses INTUITION To Increase Vacation Club Awareness

Dial An Exchange Program Increases Value Proposition For Timeshare Owners

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Dial An Exchange China Puts Member Services At The Fingertips Of Exchange Members

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2014 Canadian Resort Conference Confirmed For Toronto

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DAE To Focus On U.S. Timeshare Market

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Vacatia’s Michael Burns Speaks At GNEX 2014 Panel: “The Internet’s Role In Timeshare Sales”

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DAE To Provide Owner Services For LaTour Resorts

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Travel To Go Promotes Australian Vacations

Country Inn & Suites East Delhi Inks Deal With Dial An Exchange India

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RSG’s Deedback Solutions Program Breathes Life Into Delinquent Resort Accounts

Perspective Magazine Award For Best Management Company Goes To Classic Holidays

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staySky Vacation Club Boasts Family Favorite Resort In Orlando

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Give The Gift Of A Vacation With UVC’s Unlimited Sharing Program

Keisha Hayden Joins Perspective Groups’ Orlando Based Team As PR Account Manger

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Heather Guffin With Alliance Sales & Marketing Solutions Attending ARDA WORLD 2014 At Booth #824

Perspective Group’s INTUITION Brand Marketing Service Reaches First Milestone

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Send Me On Vacation Announces Poker Tournament To Benefit Breast Cancer Survivors

Dial An Exchange Europe Reports Strong Growth in 2012

Dial An Exchange Sponsors Local Charity For Fifteenth Year In A Row

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Strong Start To Year For Classic Holidays

Occidental Vacation Club Receives RCI Gold Crown Ratings

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CRDA Announces Finalists For 2014 Cornerstone Award

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Classic Holidays Staff Exceeds Expectations According To Guest Satisfaction Surveys

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Timeshare Recyclers Offers Ethical Trade-in Solutions

Classic Holidays Set To Celebrate 35th Anniversary

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Unlimited Vacation Club Continues Expansion With Five New Resorts

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DAE Award To Recognise Outstanding Customer Service

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RTX Expands Florida Staff

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Unlimited Vacation Club Appoints Gonzalo Maqueda As Chief Operating Officer

New Agreement Announced Between Dial An Exchange India And Chomu Palace Hotel

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staySky Vacation Clubs Cater To Rising Wave Of Millennial Travelers

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staySky Vacation Clubs Offers Top Spots For Family Vacations

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Unlimited Vacation Club To Celebrate The Winter Holidays With Members This Season

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Perspective Group Hires Director Of Client Services

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RTX Embraces Multi-Channel Customer Engagement

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Brand Tango Confirms Silver Sponsorship For GNEX 2014 Timeshare Conference

Dial An Exchange South Africa Inks Deal With Ngwenya Lodge

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Resort Travel & Xchange Confirms Support Of GNEX 2014 Conference

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Travel To Go’s Hot Weeks Boost Members Desire For Vacations

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True Incentive Confirmed As Exhibitor At GNEX 2016

Fidelity National Title Group and Chicago Title Timeshare Join Forces

Oombaga Becomes ARDA 2013 Signature Sponsor

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AMResorts Earns Elite Hospitality Awards

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Jim Madrid Takes Stage At Gold Coast Resort Management Conference

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DAE Taps John Locher And Associates To Provide Business Marketing Solutions

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Festiva Adventure Club Selects RTX Premium Plus For Members

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TripAdvisor Executive To Discuss Impact Of Online Reviews At GNEX 2014 Conference

Perspective Group And Brand Tango Form Strategic Partnership

Social Media and Customer Service: Priority Issues Surveyed by Connections Magazine

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DAE Expands Portfolio With Oaks Group Properties

The Association Of Timeshare Recyclers Engages Perspective Group To Help With Marketing Strategy

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Resort Management Services Confirms As Sponsor At GNEX 2015 Timeshare Conference

Expansion Underway For Dial An Exchange Europe

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staySky Vacation Clubs Celebrates Banner Summer Season

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Freedom Resort Club Selects Perspective Group For Brand Marketing

Travel To Go To Broadcast Live From The ARDA Convention

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Unlimited Vacation Club Adds New Breathless Punta Cana In The Dominican Republic To Its Portfolio Of Properties

Barry Robinson

Wyndham Vacation Resorts Asia Pacific To Sponsor GNEX 2016 Timeshare Conference

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DAE Europe Introduces ‘Welcome Home’ Campaign

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DAE Exchange Services Now offered To Travel To Go Members

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Brand Tango Names James Kluetz As President And Chief Creative Officer

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DAE Group Announces New Chief Information Officer

300 Gregory Christ, NTOA

National Timeshare Owners Association Selects INTUITION Brand Marketing Service

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NTOA Confirms As Sponsor At GNEX 2015 Timeshare Conference

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Classic Holidays’ Star Performers Shine at ATHOC Awards

Dial An Exchange South Africa Begins 2013 With Remarkable Growth

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Global Change For Largest Independent Timeshare Business Magazine

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DAE Introduces Online Resort Reviews For Members

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RSI Vacations Confirmed As Silver Sponsor For GNEX 2016

RSI’s Deedback Solutions Program Offers Assistance To Resort HOA’s

Executives From Dial An Exchange To Participate In ARDA World

Dial An Exchange Expansion Now Up To 10 Regional Offices Across The Globe

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Global Timeshare Conference To Celebrate 5th Anniversary

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Winners Revealed For The 2016 Perspective Magazine Awards

Dial An Exchange Offers Free Exchange Membership

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RTX Presents Full Palette Of Vibrant Fall Getaways

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VacationCondos to Participate in CRC 2016 as Silver Level and Cornerstone Awards Sponsor

TrackResults Announces Record Month Attracting Seven New Clients

TrackResults Announces Record Month Attracting Seven New Clients

Dial An Exchange Confirms Platinum Level Sponsorship For GNEX 2014 Timeshare Conference

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INTUITION Adds CustomerCount℠ Surveys To Brand Marketing Service

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AMResorts Breaks Ground On Now Onyx Punta Cana Resort Alongside the President of the Dominican Republic President, Danilo Medina

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AMResorts Expands Resort Footprint Across The Caribbean Providing New Options To Unlimited Vacation Club Members

2013 Perspective Magazine Award Winners Announced At GNEX Conference

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Classic Holidays Continues To Exceed Guest Expectations

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Grand Residences Celebrates Six Months Of Success

Dial An Exchange Appoints Gary Fog As New Business Development Manager-Australia & New Zealand

Classic Holidays Sees Record Attendance At Resort Managers’ Conference

Classic Holidays Sees Record Attendance At Resort Managers’ Conference

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RTX Is An Ace For Fall Golf Getaways

Magellan Awards

Unlimited Vacation Club Wins Magellan Award From Travel Weekly

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Classic Holidays Resort Directors’ Conference Tackles Ageing Timeshare Owners

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Travel To Go Confirms Gold Level Sponsorship For GNEX 2014 Timeshare Conference

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Resort Travel & Xchange Supports Local Community Initiatives

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Dial An Exchange Prepares For Major Announcement

Classic Holidays Renews INTUITION Service Through Perspective Group

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Dial An Exchange Sponsors Local Charity For Fifteenth Year In A Row

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GNEX 2015 Confirms Event Onboard USS Midway In San Diego

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Dial An Exchange Selects Juan Pablo Saiz For Latin America Region

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Karma Royal Group Launches The Final Release At Karma Kandara, Bali

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Private Residence Clubs Boost Owner Benefits With DAE

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TrackResults Reveals Vacation Ownership Clubs Are Becoming Analytical Competitors

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INTUITION Exceeds 500,000 Per Month Milestone For Brand Monitoring

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Vacation Club Provides Effective Marketing Strategy For Resort Developers

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Canadian Resort Conference Announces 2015 Session Schedule

Dial An Exchange USA Rolls Out Resort HOA Outreach Program

Fidelity National Timeshare Provides Online Tools to Agents

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DAE Adds New Top End Options To Resort Portfolio

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Resort Travel & Xchange Looks Back On A Milestone Year With Exciting Initiatives For 2016

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New staySky® Vacation Clubs Captures A Top Honor At 2015 Perspective Magazine Awards

RSG Developer Services Offers Mutually Beneficial Exit Strategy

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Send Me On Vacation To Hold Women’s Workshop At Grand Mayan Resort, Riviera Maya

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Resort Travel & Xchange Confirms As Exhibitor At Canadian Resort Conference

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Royal Resorts Celebrates 20th Anniversary Of Employee Education Program

Vacation Club Provider Private Residence Collection Announces New Partnership With Mexico Resort

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DAE Global First To Sponsor GNEX 2015

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CustomerCount Confirms As Contributing Sponsorship For GNEX 2014 Timeshare Conference

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DAE Invites Members To Dive Into Fun

Dial An Exchange Opens German Office

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DAE China Attends World Travel Fair 2014

Travel To Go’s President And CEO Jeanette Bunn Becomes Co-President Of Send Me On Vacation

GNEX 2014 Conference To Continue Expanding Upon Innovative Networking Formula

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DAE Offers Vibrant Fall Getaways To British Columbia

Significant 2012 Growth Announced by Dial An Exchange South Africa

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SaveOnResorts.com Enhances Value Of Vacation Ownership

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Unlimited Vacation Club Members Can Now Make Yacht Reservations Easier Than Ever Before

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2015 Perspective Magazine Awards Opens For Nominations

Dial An Exchange To Promote Global Advantage Program At ARDA Convention

Dial An Exchange Selects Juan Pablo Saiz For Latin America Region

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Vacatia’s President, Michael Burns, To Open The 2014 ARDA World Resale Forum

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GA Keen Realty Advisors Markets Operating Timeshare Resort in Daytona Beach, FL

2016 PM Award

staySky® Vacation Clubs Wins Prestigious Perspective Magazine Award

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DAE Appoints New Zealand Customer Service Manager

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RTX Confirmed As Member Of Canadian Resort Development Association

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RSG’s Deedback Solutions Provides Resorts With Much Need Compliance Solution

Alliance Sales & Marketing’s iTeam Confirm As Exhibitor For GNEX 2014 Timeshare Conference

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Travel To Go’s President And CEO Jeanette Bunn Becomes Co-President Of Send Me On Vacation

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Concierge Realty Offers Help With Timeshare Resales

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Five AMResorts Properties Earn TripAdvisor® Hall Of Fame Honors

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AMResorts Announces First Dreams Resort & Spa In Playa Mujeres

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IYC Travel Nominated In AFTA Awards

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The Association Of Timeshare Recyclers Works To Rebuild Industry Image

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Merlin Software For Vacation Ownership Set To Bring Cloud Computing To ARDA 2014

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staySky Vacation Club Launches As Tourism Booms In Orlando

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Travel To Go Commended For Customer Satisfaction

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Keisha Hayden Joins Perspective Groups’ Orlando Based Team As PR Account Manger

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Classic Holidays List Of Accolades Continues To Grow

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Classic Holidays’ Mark Stephenson Appointed To ATHOC Hall Of Fame

Classic Holidays Customer Service Program Enhances Timeshare Membership Retention

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Festiva Charitable Golf Tournament Raises More Than $85,000

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AMResorts Enters Puerto Rico With Dreams Puerto Rico Resort & Spa

Grand Pacific Resort Management Wins Gold at ARDA World 2013

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Absolute World Group Confirms As Contributing Sponsor For GNEX 2014 Conference

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DAE Forges Record Growth In 2014

Reservation Services International Engages INTUITION For New Product Launch

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Jim Madrid Confirmed As A Keynote Speaker At Canadian Resort Conference

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Introducing Two New Sunscape Resorts & Spas Properties In Jamaica

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Secrets Maroma Beach Riviera Cancun Resort Wins 2014 TripAdvisor Travelers’ Choice Award

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Travel To Go Strengthens Travel Club Concept

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DAE Gears Up For GNEX 2015

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Classic Holidays Acquires Monad Pacific Management

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Dial An Exchange Provides Added Value To Exchange Membership Through Gold Advantage Program In The USA

TradeWinds Chartered Yachts Continues Expansion

Timeshare Holiday Provider Classic Holidays Puts The Mo’ in Movember

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Voyages By RTX Launches

Wanda Flemister

Vacation Tour And Travel Confirmed As Exhibitor At GNEX 2016

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weholi Confirms Bronze Sponsorship for CRC 2016

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UVC Has Reached 20,000 Members

Gordon Newton

Trade Up Travel Confirms Platinum Sponsorship Of Canadian Resort Conference

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Classic Holidays Inspires Career Paths For Local High School Students

300 Carole Smith

Classic Holidays Takes Show On The Road In New Zealand

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DAE Opens Vacation Exchange Office In Cairo, EGYPT

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Concord Confirms As Exhibitor At GNEX 2015

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Royal Resorts Sea Turtle Protection Program Exceeds 500,000 Releases In Mexico

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Dial An Exchange Implements Interface To Streamline Business Processes With Resorts

Dial An Exchange South Africa Launches Resort Registration Program

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Merlin Software Announces AOCAP Silver Sponsorship, Mike Ashton To Speak On Software And Website Integration

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RTX Provides Owner Education At First NTOA Meeting Of 2015

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Owners Turn Unused Timeshare Weeks Into Cash

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INTUITION Brand Marketing Service Releases Social Media Monitoring Platform

Jon Blackmon

VacationCondos.com Confirms Platinum Sponsorship For GNEX 2015 Conference

New Member Transaction Report Program Underway By Dial An Exchange

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2014 Perspective Magazine Award Winners Announced

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RTX Employees Participate in Asheville’s Days of Impact

Breckenridge Grand Vacations Dominates Sales and Marketing Awards Finalists at ARDA

Francis Taylor, CEO Dial An Exchange

Rebrand Leads To Continued Growth For DAE

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New Vacation Club Takes Chill Out Of Winter Travel

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Unlimited Vacation Club Honored With A Silver Adrian Award

Classic Holidays Joins Fight Against Cancer

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Dial An Exchange Makes Timeshare Exchanging Easy

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Classic Holidays Welcomes TATOC’s Harry Taylor To Directors Conference

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CustomerCount Surveys Gather Feedback At 2014 RCI Christel House Open

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Extreme Engineering Has Been Nominated As An ARDA Awards Finalist

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Sun Shines Bright On RTX Fall And Winter Getaways

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Canadian Resort Development Association Becomes Affiliate Member Of the Association Of Timeshare Recyclers

Occidental Hotels Promotes the Dominican Republic as One of Latin America’s Premier Golf Destinations

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RSG Developer Services Offers Mutually Beneficial Exit Strategy

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DAE South Africa Grows Numbers With Remarkable Service

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weholi Sponsors GNEX 2015 Timeshare Conference

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Rebrand Delivers Strong Growth For DAE

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GNEX Kicked Into High Gear With 2015 Dream Car Challenge

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MetaMarketplace To Sponsor GNEX 2015 Timeshare Conference

Dial An Exchange Sees Impressive Growth in Rental Program in 2012

Dial An Exchange Enhances Flexibility Of Timeshare Exchange Banking Service

TimeshareAdvisor, New Website for the Timeshare Resort Industry

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Unlimited Vacation Club Members Now Have Unlimited Connectivity

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Timeshare Owner Education Goes Next-Gen

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Brand Tango Wins At GNEX 2014 Conference

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staySky Hotels & Resorts Launches New Vacation Club

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RTX Announces Full Calendar of Fall Conferences

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Merlin Software’s Mike Ashton To Join ‘True Value of Data’ Panel At GNEX 2014 Conference

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Dial An Exchange And timeshareAdvisor Team Up To Provide DAE Members With Resort Reviews

Dial An Exchange Reinforces Global Growth At ARDA World Convention

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DAE And Youngcare Partner Up To Change Young Lives

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Roy Peires Confirmed As A Keynote Speaker For GNEX 2014 Conference

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@Work International Expands US Footprint With Viewpoint Deal

Jon Blackmon

VacationCondos.com Brings New Orleans-Style Revelry To GNEX 2016 Timeshare Conference

Curtis Funk

INTUITION Brand Marketing Confirms Strategic Partnership With BragFire

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Dial An Exchange Brings Island Fun To GNEX 2014

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DAE Sponsors 2014 TATOC Conference

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GNEX 2014 Conference Attendance Exceeds 100 Companies

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RTX Sponsors Speed Networking Event At C.A.R.E. Spring Conference

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What’s Hot In Aruba: Concierge Realty Treats Travelers To Island’s Top Spots

John Spence

Karma Royal Group Revamps Royal Resorts Brand

Classic Holidays Witnesses Significant Cruise Sector Growth As Members Set Sail

Classic Holidays Witnesses Significant Cruise Sector Growth As Members Set Sail

Classic Holidays Staff Exceeds Expectations According To Guest Satisfaction Surveys

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staySky Vacation Clubs Reaches Membership Milestone

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Dreams Resorts & Spas Expands Into Central America With First Resort In Costa Rica

Dial An Exchange USA Takes Home Best Service Provider Award At GNEX 2013

TrackResults PM awards 2014

TrackResults Wins Coveted Award For Best Product Development

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Resort Travel & Xchange Hits 80,000 Member Milestone

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weholi Expands Timeshare Owner Options

John Farrow

Industry Leader To Highlight Cost-Effective Design And Construction At ARDA World Conference