Raintree Vacation Club Partners With TimeShareWare For Sales & Marketing And Club Functionality
February 25, 2010 by Timeshare & Fractional News · Leave a Comment
Raintree Vacation Club, with 21 resorts in the Western US, Western Canada, and Mexico and over 50,000 Members/owners worldwide, recently contracted with TimeShareWare to add enterprise-wide Sales & Marketing and Club functionality to their existing TSW software platform.
Raintree is now using the entire breadth and depth of the TimeShareWare Enterprise platform for property management, owner contract management, reservations management, accounts receivable, front desk operations, housekeeping, maintenance, sales and marketing, and club management. TimeShareWare is replacing the existing RCC software at Raintree Vacation Club.
John Berger, Senior Vice President of Raintree Vacation Club, said TimeShareWare Enterprise provides everything Raintree needs. “TimeShareWare provides the technology platform we need to connect all of our functions together - from tours, contracts, club and reservations, to front desk and property level activities. It also gives us the ability to track and analyze the activity of our Members, and then, anticipate and deliver on their desires. It is the customer connection we’ve been looking for, not only to improve efficiency on our part, but to provide a superior level of customer satisfaction for our Members.”
Cheryn Pollard, Director of Marketing Communications at Raintree Vacation Club, says “Our primary objective is to consistently enhance our Members’ lives by providing extraordinary vacation experiences. Having everything on the TimeShareWare platform will allow our Raintree Vacation Guides to focus on the needs of our Members instead of our internal procedures. We have a sophisticated Club and this will be a big win for our Members.”
Candace Vigil, Business Development Manager for TimeShareWare commented, “We are delighted that Raintree Vacation Club has chosen to include sales and marketing and club management with their existing TimeShareWare modules. TimeShareWare’s advanced technology will provide the flexibility they need to expand products and services while maintaining the high level of customer service their Members have come to expect.”
Allen Rice, Chief Marketing Officer of TimeShareWare, says, “We are very pleased with the tremendous partnering relationship that we share with Raintree. We are confident that our technology platform will help Raintree Vacation Club to achieve even greater levels of success. We have always been impressed with the quality and professionalism of the Raintree team and how committed they are to the customers they serve.”
About Raintree Resorts and Raintree Vacation Club
Raintree Resorts is a unique blend of club, resort, and hotel hospitality, balancing cosmopolitan flair with local flavor to create a defining experience in select vacation destinations. Raintree Vacation Club currently offers primarily condominium-style rental and membership accommodations in select resorts in the U.S., Mexico, and Canada.
For more information on Raintree Resorts, please visit their website at www.raintreeresorts.com
About TimeShareWare & CondotelWare:
TimeShareWare provides the most advanced resort technology in the industry and has created a state-of-the-art software platform to provide best-of-breed, superior software solutions to shared-ownership, mixed use resorts around the world. Since 1993, TimeShareWare serves all sizes and types of vacation ownership associations, fractional ownership properties, and timeshare resorts including multi-site, single-site, and points-based clubs. The advanced technology provides critical functionality to the Vacation Ownership, Vacation Club, and Vacation Rentals industries. The TimeShareWare software platform includes solutions for lead and tour management, contract processing, sales and marketing, owner accounting, loan servicing, property management, reservations, and web-based owner servicing.
CondotelWare is the first full-service software solution designed specifically for condominium residences and hotels. The software helps owners and operators master all aspects of condo-hotel/residence management and administration, including owner accounting, billing, rental rotation, inventory management, reservations, owner relations, reporting, and more.
For more about TimeShareWare, please visit their websites at: www.timeshareware.com
For information on advertising and editorial opportunities with Perspective Magazine & Owners Perspective Magazine; the leading independent B2B & B2C magazines for the timeshare and fractional ownership industries visit www.perspectiverates.com
Email this postTimeShareWare Advanced Techonology Platform Selected By West Sands Phuket
November 11, 2009 by Timeshare & Fractional News · Leave a Comment
Capital & City Developments has partnered with TimeShareWare to provide the technology platform and sales and marketing software for its West Sands Phuket property. TimeShareWare Professional, the industry leading software solution, will be used for lead management and sales and marketing for the resort’s 426 units.
The sophisticated TimeShareWare platform with its easy-to-use applications has been developed using the latest technology advances and can be accessed and leveraged world-wide using state-of-the-art web services.
Barry King, Project Director of West Sands Phuket, says the resort needed TimeShareWare’s advanced technology in order to offer a new points-based club that allows members accommodations at the exclusive resorts and other properties. “We have been working closely with TimeShareWare and quickly gained confidence in their ability to deliver exactly what we need to manage our points-based club. We were excited to learn that TimeShareWare already has other properties using their software in Phuket and the Asia Pacific Region, so we are certain that the proven technology can handle everything we need.”
Allen Rice, Chief Marketing Officer of TimeShareWare, says, “We have been extremely impressed with the quality and professionalism of Capital & City Developments and West Sands Resorts. This installation of TimeShareWare will enable them to successfully manage their club and provide excellent service to their members. The team at West Sands has been able to quickly and efficiently implement the software and they are already seeing a positive return on investment with TimeShareWare.”
About West Sands Resort
West Sands offers a residential environment unmatched on Phuket. Set on 48-acres of land with its own 500 meter private beachfront, West Sands has 426 residences designed as both luxury villas and apartments. Property size varies from one to five bedrooms. West Sands Resort will soon be opening the largest water park in all of Asia.
West Sands is developed by Central & City Developments Ltd, whose mission is to focus on lifestyle property development that provides luxury and affordable residences with comprehensive and well-managed facilities in harmonious surroundings with the least ecological impact. The company’s expertise and professionalism assure the highest standards. The properties have their own private pools, but residents of the West Sands development can also take advantage of a clubhouse, fitness center, squash courts, a holistic fusion spa, as well as other recreational amenities.
For more information on West Sands Resorts, please visit their website at www.west-sands.com
About TimeShareWare & CondotelWare:
TimeShareWare provides the most advanced resort technology in the industry and has created a state-of-the-art software platform to provide best-of-breed, superior software solutions to shared-ownership, mixed use resorts around the world. Since 1993, TimeShareWare serves all sizes and types of vacation ownership associations, fractional ownership properties, and timeshare resorts including multi-site, single-site, and points-based clubs. The advanced technology provides critical functionality to the Vacation Ownership, Vacation Club, and Vacation Rentals industries. The TimeShareWare software platform includes solutions for lead and tour management, contract processing, sales and marketing, owner accounting, loan servicing, property management, reservations, and web-based owner servicing.
CondotelWare is the first full-service software solution designed specifically for condominium residences and hotels. The software helps owners and operators master all aspects of condo-hotel/residence management and administration, including owner accounting, billing, rental rotation, inventory management, reservations, owner relations, reporting, and more.
For more about TimeShareWare, please visit their websites at: www.timeshareware.com
For information on advertising and editorial opportunities with Perspective Magazine & Owners Perspective Magazine; the leading independent B2B & B2C magazines for the timeshare and fractional ownership industries visit www.perspectiverates.com
TimeShareWare Professional With Advanced Technology Platform Selected By Northstar Club
October 8, 2009 by Timeshare & Fractional News · Leave a Comment
The Northstar Club recently partnered with TimeShareWare to manage its luxury fractional property. The Northstar Club installed TimeShareWare Professional with its advanced technology platform to serve as the backbone of the property’s software infrastructure.
Randi Porter, General Manager of the Northstar Club, says, “We really did our due diligence when we were looking for a software solution. We chose TimeShareWare because the software provides everything we need to run our Club. Its best-of-breed feature set and flexibility enable us to improve our operating efficiency and provide greater guest satisfaction. We are also very pleased with the affordability of the system and we look forward to a long and enduring relationship with TimeShareWare.”
Allen Rice, Chief Marketing Officer of TimeShareWare, said, “We are very pleased to be working with the Northstar Club. It has been gratifying to see the perfect fit that our TimeShareWare Professional application is for their property. We have also enjoyed our close working relationship with their team, reflecting a true partnering attitude between our two companies. We are thrilled to welcome the Northstar Club to our large and growing community of satisfied users around the world.”
About the Northstar Club at Lake Tahoe:
The Northstar Club is a 1/7 fractional ownership development in the heart of the Village at Northstar TM. Just steps away from the main mountain gondola, fine dining, and world class skiing of the Village at Northstar TM, Northstar-at-Tahoe TM has been consistently rated as one of the “best in the west” by Mountain Living and Skiing Magazine. Skiing Magazine rated it the #5 family resort in the nation. There is simply no better ski-in location at one of the most popular Lake Tahoe resort destinations than the Northstar Club.
For more on the Northstar Club, please visit their website at: www.northstarclub.net.
About TimeShareWare & CondotelWare:
TimeShareWare provides the most advanced resort technology in the industry and has created a state-of-the-art software platform to provide best-of-breed, superior software solutions to shared-ownership, mixed use resorts around the world. Since 1993, TimeShareWare serves all sizes and types of vacation ownership associations, fractional ownership properties, and timeshare resorts including multi-site, single-site, and points-based clubs. The advanced technology provides critical functionality to the Vacation Ownership, Vacation Club, and Vacation Rentals industries. The TimeShareWare software platform includes solutions for lead and tour management, contract processing, sales and marketing, owner accounting, loan servicing, property management, reservations, and web-based owner servicing.
CondotelWare is the first full-service software solution designed specifically for condominium residences and hotels. The software helps owners and operators master all aspects of condo-hotel/residence management and administration, including owner accounting, billing, rental rotation, inventory management, reservations, owner relations, reporting, and more.
For information on advertising and editorial opportunities with Perspective Magazine & Owners Perspective Magazine; the leading independent B2B & B2C magazines for the timeshare and fractional ownership industries visit www.perspectiverates.com
TimeShareWare Advanced Technology Platform Selected By Baccarat Residences Shanghai
September 10, 2009 by Timeshare & Fractional News · Leave a Comment
Baccarat Residences, part of Baccarat Hotels and Resorts and Starwood Capital Group, has partnered with TimeShareWare to provide the technology platform and property management software for its Shanghai Residences property. CondotelWare, the industry leading software solution developed by TimeShareWare, will be used for property management and owner accounting functionality at the 308 unit property.
The sophisticated TimeShareWare platform has been developed using the latest technology advances and can be accessed and leveraged world-wide using state-of-the-art web services. The CondotelWare application is the first and only software of its kind to be fully localized and delivered in the Chinese language. All users can access and utilize the application in their local language, currency, and regional preferences. Because of the true internationalization of the platform, all TimeShareWare applications, modules, add-ons, and business intelligence tools can be made available in local languages and currencies throughout the world.
Allen Rice, Chief Marketing Officer of TimeShareWare, said, “We are pleased to be working with such a prestigious organization as Baccarat Residences and Starwood Capital Group. This project gives us the opportunity to showcase how well our platform and products can accommodate all types of resorts around the world. Our CondotelWare software is being delivered to Baccarat Residences in their local Chinese language and currency. The users have been thrilled to see all the screens and reports in Chinese. From our perspective, this project validates the superior technology provided by our platform, coupled with the strength of our Client relationships.”
About Baccarat Hotels and Resorts
Baccarat Residences, Shanghai is Starwood Capital Group’s flagship luxury-branded residential complex in Asia and China. Located in Shanghai’s famous lifestyle district of Xintiandi, its residents enjoy the centuries-old and timeless quality that is synonymous with the Baccarat brand.
Baccarat Hotels and Resorts are a five-star luxury hotel brand inspired by the iconic status of Baccarat, which is 86% owned by Starwood Capital Group and is one of the most prestigious crystal manufacturers worldwide.
The Baccarat Residences, Shanghai is designed to exacting standards and draws upon the rich history of the crystal brand to deliver a distinctly personalized experience including a signature Baccarat chandelier in the lobby, a “crystal tea room,” and a wine room featuring an 8-metre table based on a piece at the Maison Baccarat in Paris.
Residents of Baccarat Residences, Shanghai can enjoy a host of services and amenities ranging from house-keeping, room service, 24-hour concierge, spa and health club facilities, chauffeur driven Rolls Royce, private butlers, and extensive property maintenance.
For more on Baccarat Residences, please visit their websites at www.baccaratresidences.com or www.baccarathotels.com.
About TimeShareWare & CondotelWare:
TimeShareWare provides the most advanced resort technology in the industry and has created a state-of-the-art software platform to provide best-of-breed, superior software solutions to shared-ownership, mixed use resorts around the world. Since 1993, TimeShareWare serves all sizes and types of vacation ownership associations, fractional ownership properties, and timeshare resorts including multi-site, single-site, and points-based clubs. The advanced technology provides critical functionality to the Vacation Ownership, Vacation Club, and Vacation Rentals industries. The TimeShareWare software platform includes solutions for lead and tour management, contract processing, sales and marketing, owner accounting, loan servicing, property management, reservations, and web-based owner servicing.
CondotelWare is the first full-service software solution designed specifically for condominium residences and hotels. The software helps owners and operators master all aspects of condo-hotel/residence management and administration, including owner accounting, billing, rental rotation, inventory management, reservations, owner relations, reporting, and more.
For information on advertising and editorial opportunities with Perspective Magazine & Owners Perspective Magazine; the leading independent B2B & B2C magazines for the timeshare and fractional ownership industries visit www.perspectiverates.com
Laguna Holiday Club Installs TimeShareWare Enterprise To Manage Its Resort Properties
July 13, 2009 by Timeshare & Fractional News · Leave a Comment
Laguna Holiday Club (LHC), part of the Laguna Phuket destination resort, recently installed TimeShareWare Enterprise. Laguna Holiday Club chose TimeShareWare because it was the best software solution on the market and could handle their unique business practices.
The TimeShareWare Enterprise software was configured to meet Laguna Holiday Club’s distinct club requirements. Because there are several key differences between regulations in Asia and regulations in the United States, a different room configuration was added to the software, and, in addition, sales activities and policies for trade-ins and upgrades were adapted to meet the needs of Laguna Holiday Club.
The TimeShareWare software platform includes solutions for lead management, sales and marketing, member accounting, property management, reservations, and web-based member servicing. It is based on N-Tier Service Oriented Architecture (SOA), the goal of which is a worldwide integration of collaborating services.
Calvin Choo, LHC Regional Operations Director, said TimeShareWare will streamline the reservation process and provide quick and efficient data search. “Important data is now just a few clicks away,” said Choo. “Because of the flexibility of the TimeShareWare platform, Laguna Holiday Club was able to customize some rules and still operate our business in the manner required.”
According to TimeShareWare’s Chief Marketing Officer, Allen Rice, one important benefit TimeShareWare brought to Laguna Holiday Club was the ability to combine all data into a single database.
“In the past, Laguna Holiday Club stored data in several systems, including spreadsheets that relied on people to manually extract and interpret information. TimeShareWare has been able to create an environment that stores all essential data ‘cradle to grave’ for each guest, prospect, and member. In addition, TimeShareWare provides a best practice platform for business processes, as well as intuitive workflow and user interfaces,” said Rice.
Choo says the software will have a significant benefit to LHC Member Service staff. “It provides quick, efficient data lookups and streamlines the reservation process. The reservation restrictions and rules engine will drive staff accuracy, and the booking staff will no longer need to memorize their internal rules or consult an array of rule templates. Once set up in TimeShareWare, rules are automatically enforced according to every member’s rights and benefits. In the long run, it will create a higher level of customer satisfaction as each member can expect accurate and swift service with every request.”
For more information about Laguna Holiday Club please visit their website at: www.lagunaphuket.com.
About Laguna Holiday Club:
The Laguna Holiday Club, part of the Laguna Phuket family of resorts, permits members to own their holiday getaway in one of four luxury room types based on a points system that allows for greater flexibility. Points may be saved or borrowed from the future to upgrade room categories or to extend the length of stay. Time may even be given to family or friends. With 3,800 resorts in over 100 countries to choose from, guests can windsurf, snorkel, dive, snowboard, golf, swim, cycle, and relax in some of the most beautiful places in Southeast Asia and throughout the world.
About TimeShareWare & CondotelWare:
TimeShareWare is the industry standard software platform for shared-ownership, mixed use resorts. Since 1993, TimeShareWare serves all sizes and types of vacation ownership associations, fractional ownership properties, and timeshare resorts including multi-site, single-site, and points-based clubs. The TimeShareWare software platform includes solutions for lead management, contract processing, sales and marketing, owner accounting, loan servicing, property management, reservations, and web-based owner servicing.
CondotelWare is the first full-service software solution designed specifically for condominium hotels. The software helps owners and operators master all aspects of condo-hotel management and administration, including owner accounting, billing, rental rotation, inventory management, reservations, owner relations, reporting, and more.
For information on advertising and editorial opportunities with Perspective Magazine & Owners Perspective Magazine; the leading independent B2B & B2C magazines for the timeshare and fractional ownership industries visit www.perspectiverates.com
The Village At Izatys Installs TimeShareWare Professional
July 8, 2009 by Timeshare & Fractional News · Leave a Comment
The Village at Izatys recently installed TimeShareWare Professional 2009. The resort is using the enhanced software and its superior property management functionality to manage all of its timeshare units.
Tom Baltz, Resort Manager at The Village at Izatys, says the support TSW has given him and his staff has been great. “The TimeShareWare staff is very knowledgeable about our business and the industry. Their friendly service, along with their credibility as a company throughout the industry, has been the main reason we have used their software for so long.”
Allen Rice, Chief Marketing Officer of TimeShareWare, says the two companies have a great working relationship. “We are pleased to be working with such a prestigious resort and loyal customer as The Village at Izatys. Izatys exemplifies how success is often measured by a strong relationship between two companies. The Village at Izatys was one of our very first clients and we look forward to a lasting and mutually successful partnership with their people and resort for many years to come.”
The Village at Izatys on Lake Mille Lacs is an exclusive five star resort with year-round activities. Guests at The Village at Izatys enjoy full use of the renowned Izatys Golf and Yacht Club including one of Minnesota’s top golf courses, Black Brook. The resort features a large outdoor pool, sand volleyball, and miles of hiking trails. In addition to golfing, the resort offers boating and fishing during the summer, and snowmobiling and cross-country skiing during the winter.
For more information on The Village at Izatys, please visit their website at www.thevillageatizatysresort.com.
About TimeShareWare & CondotelWare:
TimeShareWare is the industry standard software platform for shared-ownership, mixed use resorts. Since 1993, TimeShareWare serves all sizes and types of vacation ownership associations, fractional ownership properties, and timeshare resorts including multi-site, single-site, and points-based clubs. The TimeShareWare software platform includes solutions for lead and tour management, contract processing, sales and marketing, owner accounting, loan servicing, property management, reservations, and web-based owner servicing.
CondotelWare is the first full-service software solution designed specifically for condominium hotels. The software helps owners and operators master all aspects of condo-hotel management and administration, including owner accounting, billing, rental rotation, inventory management, reservations, owner relations, reporting, and more.
For information on advertising and editorial opportunities with Perspective Magazine & Owners Perspective Magazine; the leading independent B2B & B2C magazines for the timeshare and fractional ownership industries visit www.perspectiverates.com
Trading Places International Selects TimeShareWare Professional To Service Three New Resort Locations
May 5, 2009 by Timeshare & Fractional News · Leave a Comment
Trading Places International, celebrating 35 years, recently installed TimeShareWare Professional at its three newest resort locations. Barefoot Resort, Seaside Resort, and Park Regency Resort are all up and running on TimeShareWare Professional. The software manages all mortgage, reservation, and accounting processes at the new sites.
Mike Kizerian, Chief Financial Officer for Trading Places International, said the resort developers have been pleased with the functionality and feature set of TimeShareWare Professional. “TimeShareWare has been our software of choice for many years. When we began management at these three new locations, installing TSW was a priority. The installations went smoothly and both sides worked hard to make the implementations successful. TimeShareWare was able to meet our expectations and even exceed them in many cases. The end result was a seamless transition at all three locations.”
Stephani Snyder, Manager of Resort Services and Inventory Control at Trading Places International, said TPI chose TimeShareWare because it provided TPI with critical information and features. “Owner demographics, reporting capabilities, owner records, A/R, and reservations are all handled within one single software solution,” Snyder said.
Allen Rice, Chief Marketing Officer of TimeShareWare, says the two companies have a great history together. “Trading Places International has been an important partner in helping us develop and improve our software over the years. TPI is an innovative voice within the industry and has been instrumental in helping us to make the software into what it is today – the industry leading technology platform.”
The Barefoot Resort, located in the old “Little Barefoot” mining claim in South Dakota, sits at an elevation of 6,500 feet and is located directly across from South Dakota’s major ski area– Terry Peak. High in the Northern Black Hills, guests can take in spectacular views of the forest while enjoying mild weather patterns.
The Park Regency Resort, an 84-unit resort located amidst Park City, Utah’s legendary ski slopes, allows guests to enjoy first-rate cross-country and downhill skiing as well as popular summer activities.
The Seaside Resort, a 70-unit condominium project located in Myrtle Beach, South Carolina, is part of the Seaside condominium Horizontal Property Regime. The resort boasts indoor and outdoor pools, a landscaped deck, two spa hot tubs, a lazy river, a fitness room, private parking, and private beach access.
For more information about Trading Places International, please visit their website at www.tradingplaces.com. You can also visit Barefoot Resort’s website at www.barefootresort.com or Park Regency’s website at www.parkregencyparkcity.com.
About Trading Places International:
Trading Places is a 35-year veteran of the travel and vacation ownership industries. It is the only vertically integrated, independent timeshare company that provides exchange and rental services, full-service resort management, as well as a full-service travel agency.
About TimeShareWare & CondotelWare:
TimeShareWare is the industry standard software platform for shared-ownership, mixed use resorts. Since 1993, TimeShareWare serves all sizes and types of vacation ownership associations, fractional ownership properties, and timeshare resorts including multi-site, single-site, and points-based clubs. The TimeShareWare software platform includes solutions for lead and tour management, contract processing, sales and marketing, owner accounting, loan servicing, property management, reservations, and web-based owner servicing.
CondotelWare is the first full-service software solution designed specifically for condominium hotels. The software helps owners and operators master all aspects of condo-hotel management and administration, including owner accounting, billing, rental rotation, inventory management, reservations, owner relations, reporting, and more.
Contact:
Candace Vigil
Business Development Manager
TimeShareWare
(801) 444-3113 x104
sales@timeshareware.com
TimeShareWare Website - www.timeshareware.com
For information on advertising and editorial opportunities with Perspective Magazine & Owners Perspective Magazine; the leading independent B2B & B2C magazines for the timeshare and fractional ownership industries visit www.perspectiverates.com
